The Roster Athletics platform allows multiple users to access and edit the competition simultaneously. In this guide, you will learn how officials and volunteers can gain access to the platform.


Two options for granting access are to use generic accounts or accounts assigned to specific individuals.



Option A: Club-Created Generic Accounts


Overview

  • Clubs create reusable, role-specific email accounts (e.g., official-1@club.com, official-2@club.com).


Steps for Clubs

  • Decide on the number of accounts needed.
  • Create email aliases or generic emails.
  • Contact Roster Athletics support (e.g., via support email support@rosterathletics.com or contact form) with this information.
  • Await confirmation and account credentials.


Best Practices

  • Use clear naming conventions.
  • Share login credentials securely.
  • Rotate credentials periodically if shared.



Option B: Direct Account Creation via Roster Staff


Overview

  • This is for clubs that prefer not to manage generic accounts.


Steps for Officials

  • Reach out to the administrator of your organization/organisation requesting platform access.


Steps for Organization/Organisation Administrator

  • Gather the official’s name and email address.
  • Contact Roster Athletics support (e.g., via support email support@rosterathletics.com or contact form) with this information.
  • Await confirmation and account credentials.


Typical Response Time

  • 1–2 business days for account creation.



After access has been granted, the administrator can now assign users to specific competitions. See more in the Permission to edit a competition guide.



Best Practices for Officials Using Roster

  • Log in before the event day to ensure familiarity with the platform.
  • Test access and permissions ahead of time.
  • Use supported browsers and devices.
  • Use the latest Meet Mgmt app and Roster Agent versions (if relevant).
  • Make use of the Roster Athletics user guides.