Adding a competition entry fee allows you to charge a fixed fee from the participant for your competition regardless of the number of events the participant wants to register for.


This guide is organized/organised as follows:



Enabling a Competition fee


Once you have added events to your competition and enabled registration, press the REGISTRATION → Registration setup button. This will bring you to the main page that controls the parameters for configuring your registration setup. Read more about registration setup in the Organizers/Organisers: Managing registration guide.


To use a competition fee, click the Fees & defaults button and add a price to the Competition fee field.



The Competition fee is the price in your currency for the amount charged to each participant regardless of the number of events they want to register. It includes all processing fees and VAT/tax (if enabled). This is for organizers/organisers who wish to use a competition participant fee for each athlete in addition to or in lieu of setting a fee for each event entered.


Below the Competition fee field is an option to make the Competition fee refundable:

  • Enable - allows users to request a refund after refunding all event fees (if any).
  • Disable - do not allow users to request a competition fee refund.



Please note: If a competition fee is greater than 0 and the price for the event is greater than 0, the sum of the participation fees will be the competition fee + event price. If the participant wants to register for two or more events, the sum will be the competition fee + event no. 1 price + event no. 2 price, and so on.



Managing Competition fees


Once you added a Competition fee to the REGISTRATION → Registration setup → Fees & defaults, the competition is open to sign-ups, and participants are registering, you will see the list of all participants who paid the entry fee in the REGISTRATION → Management - competition fees page.



Here you can accept or reject refund requests (if refunding is enabled in the REGISTRATION → Registration setup → Fees & defaults → Competition fee refundable) or refund a fee without a user request.


You can refund entry fees in bulk by selecting the checkboxes on the left-hand side and pressing the appropriate Selection option. Remember not to close the browser when a batch operation takes place. Closing the browser will stop the operation.